Privacy Policy

We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.


·         Our privacy policy is subject to change at any time without notice at our discretion. To make sure you are aware of any changes, please review this policy periodically.

·         By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website and its services.

·         By mere use of the Website, you expressly consent to our use and disclosure of personal information provided by you in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use from to time.


1.   What personal information about customers does our domain gather?

In general, you can browse the website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional.

You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behavior on our Website.

Here are the types of information we gather.

a.   Information You Give Us 

When you set up a free account with us, we register and store personally identifiable information, such as email address, name, phone number, address, credit card / debit card / other payment instrument details, etc. that you enter on our website or give us in any other way. On the other hand, if you transact with us without setting up a free account, instead of registering and storing such information we just collect the same for the purpose of carrying out the transaction.

In case where you contact via e-mail or give us reviews or feedbacks then in addition to your name and email address we may receive additional information about you such as, the contents of the message and/or attachments you may send us, any other information you may choose to provide.


b.   Automatic Information / Cookies and Web Beacons

Our online portal uses 'cookies'. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as recommendations for you, storage of items in your Shopping Cart between visits etc. They are also used to store information including visitors' preferences, and the pages on the website that you accessed or visited.

Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.


c.    Log Files

Our domain follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.


d.   E-mail Communications

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.


e.   Information from Other Sources

We might receive information about you from other sources and add it to our account information.


2.   Does share the Information it receives?

Information about you is an important part of our business and we are not in the business of selling it to others. Although, we may have to share your information with the following:


a.   Affiliated Businesses We Do Not Control: 

We work closely with other entities and affiliated businesses and may have to share your personal information with them. In some cases, such as Marketplace sellers, these businesses operate stores at In such cases, we provide services jointly with or on behalf of these businesses. You can tell when a third party is involved in your transactions and we share customer information related to those transactions with that third party.

This disclosure may be required for us to provide you access to our Services, for fulfillment of your orders, or for enhancing your experience, or to comply with our legal obligations, to enforce our User Agreement.


b.   Third Party Service Providers: 

We employ other companies and individuals to perform functions on our behalf. Examples include, delivering packages, processing debit/credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by applicable law.

We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent. But we do provide the advertisement material on our website and thereby if you visit the website of the advertiser then we are not responsible for any loss or damage that happen thus when you use such link then that link is not subject to our privacy policy.


c.    Promotional Offers: 

Sometimes we send offers to selected groups of customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please adjust your Customer Communication Preferences.


d.   Business Transfers: As we continue to develop our business, we might sell or merge or acquire or be acquired by, stores, subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise).




e.   Protection of and Others: 

We may disclose personal information to law enforcement offices, third party rights owners, or others:

                   i.          if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to court orders, or other legal process      OR

                 ii.          Is reasonably necessary to enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public


               iii.          For verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution and punishment of offences. You agree and consent for to disclose your information, if so required, under applicable law.

Obviously, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Notice

f.     With your consent: Other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.


3.   How Secure Is Information About Me?

We reveal only the last four digits of your credit/debit card numbers when confirming an order. Of course, we transmit the entire credit/debit card number to the appropriate card company during order processing.

Our website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal information (including sensitive personal information). Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you finish using a shared computer.


4.   How we use your information?

We use the information we collect in various ways, including:


a.   We use your information to communicate with you about orders assist sellers in handling orders, deliver products, process payments, resolve disputes; troubleshoot problems; help promote a safe service; measure consumer interest in our products, inform you about online and offline offers, customize and enhance your experience.

b.   We do use your contact information to send you offers based on your previous orders and your interests.

c.    We also use this information to enable third parties to carry out technical, logistical or other functions on our behalf.

d.   We use your information to improve our platform, detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.


5.   What Information Can I Access?

If you are registered on online portal, you can access to a broad range of information about your account and your interactions with us, such as your account information, information on, orders placed and fulfilled, on-going orders, cancellation/return/refund request placed, for the limited purpose of viewing and, in certain cases, updating that information. This list will change as our website evolves.


6.   Who will control your information?

Any personal information gather by us or provided by you on online portal under this Privacy Notice will be stored and controlled by Shree Mahavir Mart, at Lily Complex,Summair Club Road,Jamnagar-361005,Gujarat, India


7.   What about Third-Party Advertisers and Links to Other Web sites?

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Shree Mahavir Mart’s Privacy Policy does not apply to other advertisers or websites and we have no access to or control over these cookies that are used by third-party advertisers. Thus, we advise you to consult the respective Privacy Policies of these third-party advertising servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options.

8.   General Data Protection Regulation (GDPR) Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

·         The right to access:

You have the right to request copies of your personal data. We may charge you a small fee for this service.

·         The right to rectification

You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

·         The right to erasure

You have the right to request that we erase your personal data, under certain conditions.

·         The right to restrict processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

·         The right to object to processing

You have the right to object to our processing of your personal data, under certain conditions.

·         The right to data portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.



9.   Are Children Allowed to Use

Use of is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use only with the involvement of a parent or guardian.

10.    Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:


Mr. Kamlesh Sawla


1, Lily complex,

Summair Club Road,


Gujarat – 361005

Contact No.:

+91 288 2567459



Mon - Sat (9:00AM - 6:00PM)


If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.